Overview

We believe tenants deserve more than just a place to live — they deserve peace of mind. Our tenant services are designed to make every step of your rental journey easy, from your very first search to the day you move in (and beyond).

Main Benefits for Tenants

What We Provide for Tenants

Follow These Steps

Browse Available Rooms

Explore HMO rooms with full details on location, amenities, pricing, and availability. Our listings make it easy to find a home that fits your needs.

Submit Your Application

Complete your application through our secure portal. We process and select tenants efficiently on behalf of landlords.

Review & Approval

Our team evaluates applications quickly. You’ll be notified promptly if your application is successful, keeping the process transparent and fair.

Move-In Guidance

Once approved, receive instructions for move-in, including inspections, deposit handling, and house rules.

Ongoing Support & Maintenance

Report any issues or concerns via the portal. Our trusted contractors handle repairs efficiently, and our team is always available to respond to questions.

Frequently asked questions

Your property questions, answered

Find clear answers to common queries about our property management services, processes, and support. If you need more details, please contact our team.

How quickly can I move into a property?

Most tenants move in within 1–2 weeks after application approval. We coordinate with landlords to ensure keys, inspections, and deposits are handled efficiently.

Do I have to pay fees to apply?

No application fees are required. All costs are clearly explained upfront in plain language — no hidden charges at any stage.

How are maintenance requests handled?

Requests are submitted via the portal and logged immediately. Trusted contractors are assigned, with real-time updates to keep you informed.

Can I contact you outside office hours?

Yes — emergencies are handled 24/7. Non-urgent queries can be submitted anytime through the portal, with prompt responses during office hours.

What documents will I need to provide?

You’ll typically need proof of identity, proof of income, and references. The portal guides you step by step, securely and professionally.

How do I pay rent and track my payments?

Rent is paid securely online via the portal. You can view your payment history, set up reminders, and track balances for transparency.

I want to be notified about rental opportunities, tenant tips and news

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Ready to Find Your Next Home?

Start your rental journey today with Orange Estates Solutions — simple, transparent, and efficient.